Tuesday, July 24, 2012

Phone System Manuals & User Guide Links: Nortel Meridian Norstar, Avaya IP Office, and NEC SV8100

We get TONS of calls each week for technical assistance with Nortel Norstar and Meridian phone systems. Ditto for Avaya IP Office and NEC SV8100 telephone system platforms.

While we DO supply limited technical support to clients that purchased their business phone equipment from Telephone Magic Inc., there is no way for us to be on site or offer no-cost help to non-clients. In a nutshell, how would we stay in business if we gave away the farm (time and technical staff) to callers that never purchased their telephone system from us directly?

That out of the way, Telephone Magic DOES have a wealth of information readily available on our website that is FREE for visitors to access and/or download to assist them with minor technical issues or for educational purposes related to their business phone system.

Telephone Magic's main phone system manuals page contains user guides, brochures and information related to the Nortel Norstar and Merdian telephone systems, Avaya IP office IP 500 platform, NEC Univerge SV8100 IP phone system and much more. We encourage everyone to utilize this vast resource as a means to help with minor programming issues, etc.

Telephone Magic has long since been a leading source for wholesale business phones, telephone system parts, cards, equipment, etc.. On the other hand, when it comes to actual service related to major problems with your telephone system, we always recommend that you contact a authorized dealer in your local area.

While local telecom dealers not always competitive when it comes to pricing for wholesale system phones and hardware, they usually offer prompt and efficient service on the brand they specialize in. They can keep your business telephone system running efficiently and handle any adds/moves/changes you may require.

Tuesday, July 17, 2012

NEC SV8100 "Mobile Extension" Allows Two-Way Communication with your Smartphone!


Mobile Extension feature NEC SV8100 phone system feature

SV8100 Mobile Extension Feature

System functionality straight to your mobile!

The SV8100 Mobile Extension feature is like being in when you're out. Treat your mobile like your desk phone and enjoy system features while you are on the move.
Best of all, Mobile Extensions are BUILT IN at no extra cost when you invest in the SV8100. You can be more reachable and maintain high customer service levels at all times. Save on voicemails, save on call backs and stop playing "telephone tennis". What's more, you can be contacted on the same extension number.
For organizations to thrive, they must be flexible. Customers have come to expect full service from their retailers, care providers, hospitality services and educational institutions 24 hours a day, 7 days a week. Now NEC can ensure you have the tools to stay competitive – wherever you are– with UNIVERGE SV8100 Mobile Extension.
Mobile Extension gives you access to all of the features of your desktop phone from nearly any external communications device. It enables you to use a mobile phone, home phone or other external device to simulate an extension of your office phone. And customers never know you’re not at the office! One number access lets them reach you wherever you are.

Mobile Extension Key Benefits:

  • Embedded at no extra cost!
  • Increase sales - by missing less sales calls you can help prevent your customers going elsewhere
  • You can use your mobile like your system phone, wherever you are
  • You can be contacted away from your desk with your same extension number
  • You can access system features away from the office
  • You can maintain high service levels when on the move

Mobile Extension Features:

  • Conference Call
  • Caller ID
  • Call Waiting & Call Forward
  • Paging
  • Hold & Transfer
  • Speed dialling
  • Voicemail access
  • Hotel features
  • Camp On
Mobile Extension NEC SV8100 phone system feature
NEC Univerge SV8100 Internet Telephony Product of the Year award

SV8100 Mobile Extension - Related Brochures:

 NEC Univerge SV8100 Mobile Extension Brochure