#Telecom #News - July 7th- July 20th, 2013

Telephone Magic Continues Support for Nortel/Aastra Meridian Centrex Phones

July 19, 2013 -- Telephone Magic now offers replacement Nortel Meridian M5000 Centrex MBS 2 telephones with "As New" warranties at wholesale prices to enterprise clients. New Aastra Centrex phones are also available to ensure an ongoing supply to Cental Office controlled phone networks.

Telephone Magic Continues Support for Nortel Meridian 1 and Option 11C Phones

July 17, 2013 -- As enterprise phone systems age, the first things to go are the phones. Telephone Magic now offers replacement Nortel Meridian M2000 and M3900 phones / Avaya 3900 series digital telephones with "As New" warranties at wholesale prices to large enterprise clients.

New Nortel/Avaya Phone Headsets Provide Direct-Connect Options for Business Users

July 16, 2013 -- Business office staff can avoid the added expense of purchasing headset amplifiers with Telephone Magic "Direct-Connect" phone headset options for Nortel/Avaya Norstar, Meridian, and BCM phone system telephones.

Polycom SoundPoint IP SIP Phones - the Most Interoperable for IP-PBX Platforms

July 12, 2013 -- The new Polycom SoundPoint IP phone Series from Telephone Magic is an enterprise-grade family of SIP desktop phones designed to make voice communications effective and productive.

NEC SV8100 Phone System Represents the Utimate in Unified Communications

July 11, 2013 -- New NEC SV8100 phone system platform meets business demands for efficient, seamless communication to enable rapid decision-making and customer responsiveness. Telephone Magic offers the SV8100 to help small to medium-sized businesses succeed by placing people at the center of communications.

New Avaya 9500 Phones Ideal for Mixed Digital/IP Telephone Deployment

July 08, 2013 -- Avaya 9500 Series digital telephones look and function like the Avaya 9600 Series IP Deskphones and can be deployed in mixed digital/IP telephony environments - the premium choice for businesses to add digital endpoints from Telephone Magic with a consistent appearance and user experience.

Keeping up with the Social Media "Jones's" a Full Time Job

At Telephone Magic, we sell business phones at wholesale prices.

We are currently in our 25th year in business and we love what we do - it's exciting, always changing, we get to work with cutting edge phone system technology from worldwide leaders such as Avaya, NEC, Cisco, and Nortel.

The new world of Internet marketing does not just require additions, changes, and updates of HTML code and pages for our websites though. Now as much time is being spent updating the many and varied sources of Social Media Marketing.

Like other savvy and successful online companies, Telephone Magic is on Facebook, Twitter, LinkedIn, Google+, Pinterest, and - oh yes - we also Blog!

Don't get me wrong, it's actually quite a bit of fun reaching out and touching the people who utilize our business telephone products every day in their day to day life. We appreciate our clients and we strive to give them the best personalized service in the industry. We feel, more than others, we create long-lasting relationships with our customers and they tend to come back time and time again due to the personalized rapport we forge with them.

On the other hand, Social Media is, in itself, a full time job, equal to, and in many cases, much more work than our websites they drive. I am certain many of you, as small, medium, and even large businesses, struggle to find the time in the day to juggle all of their social media sites, trying to be as responsive as possible while also trying to get their regular work done in a timely fashion.

I have talked to many business owners/managers/CEO's that wonder how anyone is supposed to do all that social media demands without employing the full time efforts of a dedicated person. No doubt, it is tough. On one hand you don't want to drop the ball, fail to make regular posts, and not get back to potential customers when they come knocking at your various social media outlets. On the other you have to deal with real world financial constraints driven by the economy which prevent you from carving out yet another salary from a potentially diminishing pie.

On top of this, your products are almost always evolving and new information is coming out regularly and needs to be updated on your actual website. Now let us try to keep up with as much of that work as possible to ensure the site you wish to promote with all your social media venues is not itself becoming stale and outdated, causing it to fall in the rankings of our friends at Google, and other search engines.

The Social Media challenge is certainly a real one and we all have to either deal with it in the best way we can with the limited time we have or, God forbid, simply ignore it and the world around us that has embraced and promoted it. Right, that is not an option. Time to get back to our Facebook page!

Phone System Manuals & User Guide Links: Nortel Meridian Norstar, Avaya IP Office, and NEC SV8100

We get TONS of calls each week for technical assistance with Nortel Norstar and Meridian phone systems. Ditto for Avaya IP Office and NEC SV8100 telephone system platforms.

While we DO supply limited technical support to clients that purchased their business phone equipment from Telephone Magic Inc., there is no way for us to be on site or offer no-cost help to non-clients. In a nutshell, how would we stay in business if we gave away the farm (time and technical staff) to callers that never purchased their telephone system from us directly?

That out of the way, Telephone Magic DOES have a wealth of information readily available on our website that is FREE for visitors to access and/or download to assist them with minor technical issues or for educational purposes related to their business phone system.

Telephone Magic's main phone system manuals page contains user guides, brochures and information related to the Nortel Norstar and Merdian telephone systems, Avaya IP office IP 500 platform, NEC Univerge SV8100 IP phone system and much more. We encourage everyone to utilize this vast resource as a means to help with minor programming issues, etc.

Telephone Magic has long since been a leading source for wholesale business phones, telephone system parts, cards, equipment, etc.. On the other hand, when it comes to actual service related to major problems with your telephone system, we always recommend that you contact a authorized dealer in your local area.

While local telecom dealers not always competitive when it comes to pricing for wholesale system phones and hardware, they usually offer prompt and efficient service on the brand they specialize in. They can keep your business telephone system running efficiently and handle any adds/moves/changes you may require.

NEC SV8100 "Mobile Extension" Allows Two-Way Communication with your Smartphone!

SV8100 Mobile Extension Feature

System functionality straight to your mobile!

The SV8100 Mobile Extension feature is like being in when you're out. Treat your mobile like your desk phone and enjoy system features while you are on the move.

Best of all, Mobile Extensions are BUILT IN at no extra cost when you invest in the SV8100. You can be more reachable and maintain high customer service levels at all times. Save on voicemails, save on call backs and stop playing "telephone tennis". What's more, you can be contacted on the same extension number.

For organizations to thrive, they must be flexible. Customers have come to expect full service from their retailers, care providers, hospitality services and educational institutions 24 hours a day, 7 days a week. Now NEC can ensure you have the tools to stay competitive – wherever you are– with UNIVERGE SV8100 Mobile Extension.

Mobile Extension gives you access to all of the features of your desktop phone from nearly any external communications device. It enables you to use a mobile phone, home phone or other external device to simulate an extension of your office phone. And customers never know you’re not at the office! One number access lets them reach you wherever you are.

Mobile Extension Key Benefits: Embedded at no extra cost! Increase sales - by missing less sales calls you can help prevent your customers going elsewhere You can use your mobile like your system phone, wherever you are You can be contacted away from your desk with your same extension number You can access system features away from the office You can maintain high service levels when on the move Mobile Extension Features: Conference Call Caller ID Call Waiting & Call Forward Paging Hold & Transfer Speed dialling Voicemail access Hotel features Camp On

SV8100 Mobile Extension - Related Brochures:

NEC Univerge SV8100 Mobile Extension Brochure

Nik Wallenda walks over Niagara Falls!

Way to #WalkTheWire, Nik!

Just a few blocks from our offices at Telephone Magic and Hotel Telecom, Nik Wallenda made history tonight, walking across a high wire over Niagara falls!

Wire walking over Niagara Falls was outlawed in 1890, and many thought this day would never come, but a couple of months ago Nik Wallenda received permission to attempt the feat.

This was the first time in history that a wire walk was actually performed over the Falls. Previous attempts were made farther down the lower Niagara River or lower in the Niagara gorge. Wallenda had his wire about 20 stories above the Niagara River and walked right over the American Falls and all the way to the Niagara Parkway on the Canadian side.

Nik Wallenda is from the famous first family of funambulists. The signature performance of the group in the 1940's was the seven-person chair pyramid in which two pairs of performers walk the wire, each supporting another aerielist on a pole. Those two aerialists, in turn, carry a pole upon which the seventh member of the troupe balances in a chair.

Wire walking danger is not unfamiliar to Nik Wallenda. The family patriarch and Nik's great-grandfather Karl Wallenda fell to his death in 1978 while attempting to walk between two hotel in San Juan, Puerto Rico.

Tonight the biggest challenge was the thick mist rising up from the water below Niagara Falls and pushed by a swirling wind, drenching the wire and causing visibility problems for Nik Wallenda. The water literally POURED off the wire as Nik carefully put one foot in front of another in what was termed "The Wet Zone".

Congrats to Nik Wallenda on his historic walk across Niagara Falls... in a world where we have become jaded to the spectacular, this was truly an amazing thing to watch... All of us at Telephone Magic feel truly lucky to have our offices located just a short walk from this tremendous event.

SV8100 Phone System - The ultimate in Unified Communications!

The NEC SV8100 business phone system is the BOMB! There is officially NO GOOD REASON to keep hanging on to your old Nortel Norstar or Avaya Partner telephone system when you can trade-in and get a hard cash credit towards a new NEC SV8100 system. 

I just LOVE the new features like "Voicemail to Email" - when I am out of the office my voice mail messages show up on my smart phone! I can listen to them without wasting mobile minutes as it uses my data plan to deliver the messages as email attached audio files. I can then save or delete the messages and they automatically do the same back at my office! 

Another awesome feature is Mobile Extension - which allows your calls to ring on your office phone AND your smart phone - so your clients can reach you no matter where you are. When you need to stay in touch and want to avoid telephone tag, Mobile Extension is perfect for you - and here's the best part - it's built in at NO EXTRA COST!

The NEC digital phones and NEC IP Phones are incredibly well designed - with modular construction that allows you to add function keys, DESI-less displays, and even a Bluetooth wireless handset so you NEVER outgrow your phones.

Business today demands efficient, seamless communication to enable rapid decision-making and customer responsiveness. NEC's SV8100 helps small to medium-sized businesses like yours succeed by placing your staff at the center of communications.

NEC SV8100 Telephone System The SV8100 phone system is a unique IP communication solution for any small and/or medium businesses today. Whether you are 5, 25 or up to 500 employees… just getting started or already established… have a single office, a home office or multiple stores/sites. The Univerge SV8100's expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform. The SV8100 phone system unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone — all this while using wired, wireless or broadband connections.

Suitable for growth: Modular construction

The UNIVERGE® SV8100 Communications Server is a key component of this foundation and is the ideal system for businesses that wish to compete and grow.. You can deploy a pure IP solution or any combination of IP and traditional circuit-switched technology with a single SV8100 system.

Free Mobile Extensions

System functionality straight to your mobile. The SV8100 Mobile Extension feature is like being in when you’re out. Treat your mobile like your desk phone and enjoy system features while you’re on the move. Best of all, Mobile Extensions are built in at no extra cost to the SV8100!

Customisable terminals and handsets

UNIVERGE® SV8100 terminals and handsets are like no other. Their modular construction means you can chop and change the design for exact business requirements. They can then be upgraded at a later stage without having to replace them – a great investment protection.

Serving Customers Effectively with Unified Communications

UC for Business helps unify an entire organization, enabling individuals, departments and locations to work more efficiently by ensuring seamless internal and external communications. Users can connect and show presence from wherever they are via phones, PCs, mobile devices, faxes and the web - effortlessly.

True Business Mobility

The SV8100 range of IP DECTs offers a more flexible way of working. Access to the main system features mean employees are more reachable, more quickly.

NEC Software Assurance for your SV8100 Phone System

With NEC Software Assurance, your SV8100 telephone system will NEVER grow old - it will always be up to date with the latest software version and features.

Summary

The SV8100 business phone system from NEC is flat out the best telephone system I have ever come across - and I have seen a ton of system come and go over the nearly quarter of a century I have been in this business. Call us today for a quote at Telephone Magic Inc. @ 905.356-9199. We will custom configure a system to your exact requirements.