I can't begin to believe the presentation we just had on Avaya's IP Office VoIP / Hybrid phone systems. Talk about convergence.
Yes - the "C" word. Some people argue that convergence never works. Take the combination VCR/TV units that represented "convergence" in that industry. Never really took off, did they? But the things Avaya's IP Office can do are simply amazing, considering how much the systems cost.
I can't even begin to go into it here, but what I learned today sent my head spinning from the possibilities. Really - it makes systems from Norstar and Mitel look like yesterday's products. It's THAT powerful. No matter whether you are using it even AT HOME, for a SOHO, small or medium enterprise or 500+ users, the hardware and software combined give you amazing abilities to manage how you communicate, improve your customer service and give you the flexibility to use VoIP services to truly provide convergence in your telecommunications requirements.
All that being said, now it's my job to sort it all out and start putting information onto the Telephone Magic website.
Now my head's really spinning . . .